Frequently Asked Questions

Welcome to AcupressureMat®, we are delighted to count you among our future customers!

To begin, we advise you to create your account and then you are free to choose one or more models and add the products to your basket.

To finalise your order, a delivery/billing address and a payment method will suffice.

In case of payment problems, please contact us by e-mail, our customer service is here to help you!

Once your order has been dispatched, you can find out the carrier and tracking number in your customer account.

This information is also sent by email to the address you have entered.

You can also track your order on our website in the section: Order Tracking.

Once the order has been validated, you can always contact us if you wish to modify your order by e-mail.

Unfortunately, once an order has been placed, you can no longer change it.

However, you can contact our customer service department who will be able to change it for you if it has not yet been sent.

We do our utmost to ensure that your order is perfect when you receive it.

In the event of an error on the order, our customer service is at your disposal by e-mail to find a solution with you.

Send us a message via our online chat or contact customer service directly by email. We will be happy to assist you with your purchase!

The average shipping time is 48 to 72 hours to prepare and pack your order.

Following shipment, delivery takes between 7 to 10 working days.

You still haven't received your order? We invite you to use the delivery tracking link available in your account.

If the announced delay is over and you still haven't heard from the carrier, contact us by email so that we can find a solution together.

We currently deliver worldwide.

If you ordered several acupressure mats, don't worry. You should receive the rest of your order shortly.

However, if something is missing, please contact our customer service team quickly by email and they will help you solve your problem.

If you have accepted the parcel despite a dispute with the delivery person, or if the parcel has been delivered to a third party who has not opened it, and consequently, if the product has an anomaly (breakage, model or colour different from the one ordered), you must send us an email with photos of the damage within 72 hours maximum from the date of receipt.

You have 14 days to exercise your right of withdrawal.

This protection is valid from the day you place your order.
Once this period has passed, we will no longer be able to accept a refund.

Once your request for a refund has been accepted, you must return your order in its original packaging.

As the product has been accepted as compliant, the return costs are at the buyer's expense.

We will not be able to issue a refund if:
- You request a refund after the 14 day guarantee period.
- Your product has been discounted (Promotion, Black Friday, Christmas...)
- Your item was custom made or made to order.

Valid promotional codes are those provided by AcupressureMat®.

Promotional codes cannot be provided to you on request. They are given in very specific cases.

We accept the following credit cards: Visa, American Express, MasterCard as well as payments via PayPal.

We take fraud and the respect of your confidential information very seriously, which is why all payments are subject to 3D Secure validation.

We take fraud and respect for your confidential information very seriously, which is why all payments are subject to 3D Secure validation.

Under no circumstances does AcupressureMat® store or have access to your credit card information.

Similarly, for all payments via PayPal, PayPal ensures the confidentiality of your banking information.

checking that all your details are correct.

If the problem persists, contact your bank. It is probably a problem with the limit on your bank account.

If you have a problem paying, don't hesitate to contact us by email, our customer service is there to help you!

Do you need information, advice or an opinion on a product?

Send us a message via our online chat or contact customer service directly by email.

We will be happy to assist you with your purchase!

Yes, it is possible to become a AcupressureMat® dealer! How do you go about it?

Just send us an e-mail and we will send you all the necessary documentation.

For all collaboration requests, please contact us by email!

We will be happy to consider your proposals.

Acupressure mats are mats made of natural rubber, coconut, or plastic foam that have hundreds of plastic spikes fastened to them in the form of lotus flowers.

They are made to be stretched out, lain down, or walked on for 15 to 30 minutes.

True, it sounds terrible, but several reviews and testimonies seem to support the fact that they actually do work.

The plastic spikes provide pressure to a number of distinct pressure spots in the back in a manner akin to acupressure.

Additionally, according to Chinese medicine, you may eliminate blockages in the body and release Qi (or energy) to cure aches and pains when you apply pressure to specific pressure points repeatedly or through massage.

You may use it, for instance, to ease period discomfort or even to aid in cellulite reduction.

Additionally, acupressure pillows that may be used on the head and neck to ease headaches and neck discomfort are also available.

Yes, it hurts in a nice way, though. Like a deep tissue massage, it hurts nice.

In order to make the experience less traumatic for beginners, you can start by reclining on the mat while wearing a thin t-shirt.

You can eventually perform it shirtless and lengthen your time on the mat. And what about that?

After a few sessions, several claim to have slept off on theirs!

Acupressure mats are also reported to offer additional advantages, including improved blood circulation, an increase in energy (our IQ), a reduction in stress and anxiety, and pain relief by encouraging the production of endorphins.

Acupressure mats can considerably lessen shoulder discomfort and enhance the quality of sleep.

The best thing is that using the acupressure mat allows you to perform many of your everyday tasks while laying on the sofa or in bed, which makes it simple to include into your schedule.

Numerous studies have also shown that utilizing a mat can, in fact, have a favorable effect on your mental health.

The spikes in the lotus flowers activate the body's natural healing process when you lie on them (self-healing).

It works well to reduce stress and discomfort and to bring about a profound state of relaxation.

If you want to get technical, the (moderate) discomfort of the pins causes our body to release endorphins, and as we all know, endorphins aid to calm and energize your body.

Acupressure mats are safe and have minimal contraindications because they are made for regular usage (below).

The tingling you initially experience will ultimately fade away as your body warms up and begins to feel comfortable.

Acupressure mat producers frequently advise against using them during pregnancy and caution against doing so if you have thin or severely injured skin, a heart problem, epilepsy, or a high temperature.

Set the mat down horizontally. Let your back expand while you sit on it. Your lower back and buttocks ought to be in close proximity to the pins.

To make sure your lower back is in contact, you can also bend your legs and place your feet flat on the ground.

Acupressure reduces areas of tension in the body that cause muscular pain and occasionally headaches, which calms anxious people.

This method promotes relaxation, which lowers anxiety, fights weariness, and ultimately enhances sleep.

Small pins are seen on acupressure cushions.

It is used to support the neck, the curve of the back, the thighs, and the area behind the knees or the feet and is placed on the floor or on a bed.

As a result, it's critical to pick a mat with at least 5000 pimples, with more than 10,000 equally spaced out around its surface.

Keep in mind that the better the body weight is spread across the mat and the more successful the flower action, the more flowers and pimples there are.

In order to maximize the effects, many people choose to use it in the late evening before bed.

You'll start to feel more at ease, less anxious, and most importantly, more productive in your regular activities.

The acupressure mat is a therapeutic device for treating pain that is based on the acupuncture and acupressure theories.

The same principles that underpin acupuncture also apply to the Chinese massage practice of acupressure. The therapist applies pressure in place of the needles.

The brand AcupressureMat®, which specialises solely in the design of acupressure mats, offers us here a flower mat.

In 2022, the product was voted as the best acupressure mat. The kit consists of a mat, a pillow and a bag.

The same washing rules that apply to the cleaning of the mat apply to the care of the acupressure cushion.

1) Remove the cushion cover.
2) Clean the cushion cover by hand with warm water.
3) Clean the pins with a damp, warm cloth.